Jumpstart Video Productions takes in new client requests from a number of sources, like our contact form on the website, or potential clients reaching out through social media. Jumpstart does an incredible job of responding to the initial contact from a new client. We answer our phones from 8 a.m. to 6 p.m. every day with someone who can answer questions and begin the process of exploring how a video project might go. By email and social media, we’re available at all hours to respond to new client requests and to answer questions.
One of the most important things that we can claim at Jumpstart Video Productions is that we are happy to answer questions, to write quotes and estimates, to allow somebody to come in and explore the idea of creating video content even if they’re not ready to begin a project. So we welcome all inquiries. We respond quickly and with information that gives our prospects the fastest education and the best possible answers in a quick timely manner.
Most importantly, there is no pressure when a prospect inquires about working with us to actually do a project. We pride ourselves in being able to answer questions, walk a client through what a project could be, explore the costs, and discuss the logistics and the process. We are more than happy to do all of that even if the project never comes to fruition. We would never be upset with anyone for coming to us simply to explore the possibility of creating video content. We welcome all inquiries, and we treat everyone as if they are that next six-figure client with a multiple projects, even if they’re just going to create a small video, or no video at all. We enjoy the discussion and the ability to help people understand what it is that we do and what the benefits are, whether they’re going to move forward with a video project or not.